FAQ New

Local Threads is built for small businesses, town teams, and clubs that want to get their branded apparel into the hands of their supporters, all without managing inventory, shipping, or fulfillment. We take care of all the backend logistics  so you can focus on running your business or organization.

Apparel is advertising. By partnering with Local Threads, you’re working to expand your brand visibility far beyond your physical location. Someone forget to pick up a Tee in your shop? No problem and it’s no longer too late for them to buy from you, they can now place an order online. So, if you run out of inventory in-store, you can direct customers to your online storefront.le. It’s an easy way to build loyalty and generate additional revenue.

Getting started is quick:

• Create your free business account on Local Threads.
• Upload your logo or design using our easy-to-use customization tool.
• Choose apparel like t-shirts, long sleeve shirts, hoodies, crewnecks, or hats.
• Once approved, your custom storefront goes live — no minimum order or upfront costs.

We handle all the printing, shipping, and fulfillment so you can focus on running your business.

You can offer t-shirts, long sleeves, crewnecks, hoodies, and hats. We carry multiple quality tested and trusted brands within each category so you can choose from multiple styles that your customers are sure to love.

No design experience is necessary! Upload your logo, photos, or rough concepts using our customization tool. Submit your design proof, and our team will ensure it’s properly prepared for professional print or embroidery. Please note though, Local Threads does not currently provide full-service design creation.

It’s completely free to join Local Threads! Unlike some online vendors, there are no sign-up fees and no monthly costs with us. We only earn when you make sales, so we grow together.

We have some recommendations for you if you do not already have a go-to designer! You can use tools like Up Work or Fiverr to get started with freelance support.

Yes, of course. In your business portal, using the customization tool, you can add, reimagine, or redo designs at any point. If at any point you want to remove a design or product, just let us know.

Yes — if a product is defective or there’s a printing error, we handle it. We make returns and exchanges as seamless as possible so your customers have a great experience, and you don’t have to manage any of it yourself.

Your business earns 20% commission on the sale price (excluding shipping). In practice, this works out to roughly a 50/50 profit split after production costs. It’s a partnership model designed to grow together.

Payouts are made directly to your business account. During onboarding, you’ll provide your payment information, and earnings are automatically tracked and distributed based on your sales.

Yes! Teams, clubs, and organizations can create private apparel pages. All you need is an EIN tax Identification number. 

We require a valid Employer Identification Number (EIN) to verify that you are a legitimate business or registered organization. This is in part to protect local businesses from anyone else using their name or likeness. 

This process helps us:

• Confirm business authenticity
• Ensure proper tax reporting and payouts
• Protect our marketplace from fraudulent activity
• Maintain compliance with federal and state regulations

Your EIN is used strictly for verification and payment purposes. It is securely stored and never shared publicly.

Local Threads is a curated online marketplace where you can shop official apparel from your favorite small businesses and teams. Whether its a local staple your family has been visiting for years, or  to hidden gems across the country you stumbled upon, we’re here to help you represent the places you love.

Ordering is easy. Browse your favorite small business apparel, select the items you love, and place your order. You can create an account to track your orders and manage your purchase history.

Each item is made to order. Production typically takes 2–7 business days, and shipping usually takes an additional 3–7 business days, so think about 2 weeks. But, these are estimated timelines and may be longer during high-volume seasons like the holidays. Once your order ships, you’ll receive tracking information so you can follow your package until the delivery truck rolls up out front.

We offer t-shirts, long sleeves, crewnecks, hoodies, and hats. Each small business curates the styles that best represent their brand, so offerings may vary by storefront.

Because our products are made to order, we do not accept returns or exchanges for sizing issues, color preference, or change of mind. If your item arrives damaged, defective, or incorrect, please contact us within 15 days of delivery. We’ll ask you for photo proof and will provide a replacement or refund once approved. For more details, please see our full Shipping & Returns Policy.

If you have any questions, please reach out to us at info@localthreads.co. We’re happy to help and will respond as soon as possible!

Once your order ships, you’ll receive an email with tracking information. You can use that link to monitor delivery status.